Shipping & Handling

For Personalized Books and Personalized Gifts

(Please note that our books come from a separate production company than our other products)

Shipping times – When will I receive my book?

NOTE: All shipping times are estimates, not guarantees.

 

To CANADA and USA, you can expect to receive your personalized storybooks in 6-12 business days with regular shipping.

UK and IRELAND – received approximately 4-9 business days of ordering

AUSTRALIA – received approximately 5-13 business days after ordering

EUROPE – received approximately 9-17 business days after ordering

FRANCE – received approximately 5-10 business days after ordering

NETHERLANDS – received approximately 6-12 business days after ordering

LATIN AMERICA – received approximately 10-19 business days after ordering

For INTERNATIONAL, (countries not listed) you can expect to receive your personalized products in 10-28 business days for regular shipping.

 

Please contact us for information about EXPRESS shipping to your country (normally 5-7 business days, $30 flat rate).

(info@mycustomkidsbooks.com or online chat)

Tracking is available for the United States and Canada. Other countries normally do not include tracking, if you would like to add it, please contact us (tracking may have an extra charge depending on country and postal services).

 

Shipping times – When will I receive my personalized puzzle or other product?
(Note: All shipping times are estimates, not guarantees.)

To USA – 9-12 business days

Canada & International – 9-28 business days

WHAT ARE THE SHIPPING COSTS?

Below you will find the shipping costs for all of our products. The prices are for each individual item. When you order more than one product, 10% is taken off the final shipping cost.
If you reach $30 in shipping costs, you are upgraded to express.
Unfortunately, Express shipping in unavailable for P.O Boxes

 

Personalized Storybooks – $9.99 shipping & handling

Personalized Puzzles – $7.99 shipping & handling

Custom Flashcards – $7.99 shipping & handling

 

If you reach $30 in shipping costs, you are upgraded to express.
Unfortunately, Express shipping in unavailable for P.O Boxes

For Personalized Gallery Wrapped Canvases

For Canada and the U.S.A, Canvases

Regular Shipping – Canvases usually arrive 5-12 business days after your order has been processed.  Costs are $14.99 shipping for each canvas, and 10% off the entire shipping cost for additional canvases.

Express – Canvases usually arrive 5-10 business days after ordering.

* If you are ordering personalized gifts AND a canvas, the most you will spend on shipping will be $45 and you will be upgraded to express for all products. For canvases only, express is $30, and for personalized gifts only express is $30.

 For International Canvases

Regular shipping, you will usually receive your canvas within 5-15 business days.

 

All Shipping times are estimates, NOT guarantees.

Note: Estimated delivery times assume that all photos and orders are able to be processed right away. For orders that have unsuitable photographs submitted, expect longer processing times, as our artists may have to contact you to request more suitable photographs. Please see our guidelines for acceptable/suitable photo submission to ensure your order is processed as fast as possible and with the best end result.