Due to the custom nature of our products, we cannot offer any refunds at this time. However, we aim to make sure our customers love their books, so if there is an issue with your product or you are not satisfied, you can contact customer support at firstname.lastname@example.org. We will try our best to ensure that all of our customers are happy with their purchases, and will do what it takes to provide excellent customer service and uphold a positive reputation.
Please make sure to double check your order to be sure everything is spelled exactly how you would like it to appear, and that your shipping and contact information is correct. We are not responsible for misspelled names or incorrect information.